Support Page
We keep important links for you here.
Click here to have a technician connect to your PC. You must have already spoken with a technician to receive remote help through this portal.
User Remote Desktop Access allows access into your systems where you can view your servers and workstations statistics and get remote access to those devices you need to access when you are away from the office. You will need to talk to us to have credentials set up to make this work.
Admin Remote Server Access gives your company's administrator the same tools that we use to manage your systems. You can view your servers and workstations statistics and get remote access to those devices you need to access when you are away from the office. You will need to talk to us to have credentials set up to make this work.
Here you can check on your open tickets, get a look at statements and other issues you may have, and basically manage your relationship with BJN. You will have to have your account manager set you up with a login before this system will work for you.